6/19/2023 0 Comments At t store west end nashville tn![]() There are other nit picky issues that I won't go into, but overall, the hotel was a disappointment. Ceilings are concrete, along with some wall surfaces. The rooms are dark and depressing with a small formica table and yellow uncomfortable plastic chair. It feels like this is being used as an excuse to cut back on maids. Seriously, COVID is not an issue at this point, and regular housekeeping should resume. In fact, I spotted the housekeeper in the hall on my way out one day and asked if she'd drop off some clean linen to my room, but she told me she's not allowed to enter rooms without prior authorization. Our first impression was an overflowing trash receptacle by the front doors, followed by arriving to our room with the wrong bed set-up (had been requested by the travel agent 10 days earlier, followed by a call from me the week before our stay.) I'm not a high maintenance person, but I do enjoy clean towels daily while I'm on vacation and a little tidy-up in the room, but you must REQUEST those amenities in advance at this hotel. ![]() We were booked into the Kimpton through a travel agent, so we expected a first-rate experience. 0.72km from West End I just returned home from my first trip to Nashville.
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